Shipping and handing

All orders confirmed or paid before 17:00 (Monday to Thursday, business day), are shipped the same day with delivery commitment according to tariff conditions the next day by Correos Express, the shipping cost will be € 3.95 as long as the minimum order of € 55 is exceeded, in the case If the amount of the products is greater than € 55, the shipping will be free.

Orders placed on Friday (working) before 5:00 p.m., will be delivered on Monday, except that the client has requested delivery on Saturday and has service in that population, the delivery service On Saturday it has a cost of € 9.95 for any order whatever the amount, for deliveries in Saturday payment by cash on delivery is not allowed.

The transport company, Correos Express, undertakes to deliver the package the next business day before 7:00 p.m., as long as no exceptional circumstances occur (floods, snowfall, etc) and is Spain Peninsular, in no case Zona de Padel will be responsible for the delay in delivery or due to the absence of the client, although it will always try to solve any incident that could occur in the shortest time possible.

Thanks to the agreement we have with Correos Express, all orders are synchronized with our website in real time, you can know the status of the same at all times through your customer panel, in Orders history.

Shipments to the Balearic Islands and Portugal will have the following rates, the payment option is not available cash on delivery.

Thanks to the agreement we have with Correos Express, all orders are synchronized with our website in real time, you can know the status of the same at all times through your customer panel, in Orders history.

Shipments to the Canary Islands, Ceuta, Melilla have special rates depending on the final amount of the ocmpra, except for the ball boxes that may suffer increases when dealing with large boxes.

Products that are delivered in the Canary Islands will not carry VAT but the corresponding IGIC.

All orders will be sent by post Spain at a cost of € 15, the approximate delivery time of receipt of merchandise is 8-12 days, keep in mind that delivery times are calculated on days working days (Monday to Friday) and that deliveries are not made on Saturdays, Sundays and holidays, they only leave from our warehouse merchandise with this destination once a week.

In case of having to make a return or guarantee of a product, the customer must return it to our store with the means it deems appropriate, recommending CORREOS, said expenses must be assumed The buyer, Zona de Padel will not assume such return, management or customs costs.

Once the purchase is finished you will receive an email with your order and from your user profile you will be able to see their shipping status.

We ship to ALL the countries of the European Union, specifically to France, Portugal, Italy, Germany, Switzerland, Sweden, the shipping costs will appear automatically and will be calculated when placing the order based on the destination and weight.

All orders will be shipped by UPS, the approximate delivery time for receipt of merchandise is 3-5 days, keep in mind that delivery times are calculated on working days (Monday to Friday) and that deliveries are not made on Saturdays , Sundays and holidays.

In case of having to make a return or guarantee of a product, the client must return it to our store with the means that he deems appropriate. Padel Zone will not assume said return, management or customs costs.

All shipments to Argentina will be paid by bank transfer or bank deposit, no other payment method is accepted, and the cost will be defined based on the volume of the shipment.

All orders will be shipped by UPS, the approximate delivery time for receipt of merchandise is 7-12 days, keep in mind that delivery times are calculated on working days (Monday to Friday) and that deliveries are not made on Saturdays , Sundays and holidays, only merchandise leaves our warehouse daily.

In case of having to make a return or guarantee of a product, the client must return it to our store with the means that he deems appropriate, said expenses must be assumed by the buyer, Padel Zone will not assume said costs of return, management or customs.

If your order is taking much longer than indicated when making your purchase, contact our Customer Service, remember that from your customer account you can track the order and find out if there is any delay.

You can see it directly on the carrier's website, although you will always receive emails with the status of your order, or if you prefer we can manage the search for the package, send us a query through the contact form.

If your order is taking much longer than indicated when making your purchase, contact our Customer Service, remember that from your customer account you can track the order and find out if there is any delay.

You can see it directly on the carrier's website, although you will always receive emails with the status of your order, or if you prefer we can manage the search for the package, send us a query through the contact form.

If your order has not left our warehouse, you can cancel it by sending a query through the contact form, clearly indicating the order number. Our remote sales department will handle the cancellation of the order, in the same way you can send us a query if you want to make a change of address before the order is shipped.

We recommend that if you wish to cancel or change an order you have just placed, in addition to indicating it in writing, you call us at 96 207 19 46 to prevent the order from leaving the warehouse. Once it is picked up by the carrier, both shipping and collection costs WILL BE CHARGED, in which case it will no longer be possible to change or cancel an order, you must manage it as a return.